Vietjet named Asia's leading airline for customer experience by World Travel Awards
Vietjet has been named "Asia's Leading Airline for Customer Experience 2023" at the 30th Annual World Travel Awards, which was held in Ho Chi Minh City.
Graham Cooke, Founder of the World Travel Awards, said: "As a rapidly growing airline, Vietjet has carved out a distinct position for itself in a competitive aviation market."
"With its focus on convenience, attractive marketing campaigns to benefit its customers, powered by innovation and creativity, Vietjet has gained reputation for enhancing the overall passenger travel experience. Having flown on many Vietjet flights, I can personally attest to the excellent service and delicious in-flight catering – a well-deserved win," said Cooke.
Vietjet's recognition at the WTA came after the airline was honored with prestigious international awards from renowned organizations such as Skytrax, World Business Outlook, and AirlineRatings.
The World Travel Awards, launched in 1993, are based on votes cast by travel industry professionals and the public.