Along with conducting pulic opinion polls through votes, comment boxes, website http://dichvucong.quangninh.gov.vn, hotline 1900558826, the Provincial Public Administrative Service Center has just implemented a QR code survey to evaluate the service quality.
Accordingly, users can evaluate the service quality at the Provincial Public Administrative Service Center based on 9 citeria and star rating through using an internet-enabled smart phone and QR code scanning software. All evaluation information is kept confidential and directly stored in the assessment system at the Center. Thanks to the QR code application, the users can easily give their ideas via smartphones wherever they are. This is one of the effective measures to apply information technology, contributing to building the 4.0 government of Quang Ninh province.
Translated by Thu Giang
