Ha Long city launched pilot program on handling administrative procedures at post offices

On August 15, the city of Ha Long officially launched the pilot program on implementing administrative procedures at post offices.

Under the pilot project, post offices are to process a number of district-level administrative procedures in Ha Long city.

The project aims to further improve the quality of services, making it easy for individuals and organizations to carry out administrative procedures, helping reduce the time for travel and minimise bureaucracy and negativity among officials and civil servants.

It is also expected to concretise guidelines and policies of the Party and State in digital transformation, building a digital government, economy and society; and promote the role of the public postal service in applying digitalisation in performing administrative services.

In the first phase, the project focuses on guiding and supporting organisations and citizens to carry out 47 administrative procedures in nine fields at four post offices in wards and communes, namely Ha Tu, Gieng Day, Viet Hung, and Thong Nhat.

In the second phase, the municipal post offices will be authorised to support the receipt of dossiers and return the results of a number of administrative procedures under the district-level jurisdiction to organisations and individuals through all postal transaction stations in Ha Long city and at home.