Tourists visiting Bai Chay, a popular coastal tourism area in Quang Ninh city, can now access more digital services to plan their trips, book attractions and explore local destinations as authorities expand the use of smart tourism technology.
Bai Chay ward has become the first locality in Quang Ninh to introduce a “Smart tourism ward” model, aimed at improving tourism services and making travel more convenient through digital technology.
At Sun World Ha Long, one of the area's major tourist attractions, visitors can book tickets online, make electronic payments and enter attractions using QR codes or facial recognition technology. These services reduce waiting times and make it easier for tourists to enjoy their visits.
The Sun Paradise Land mobile app also allows visitors to check maps, find attractions and plan their activities, giving them more flexibility during their trips.
Beyond the services offered by tourism businesses, local authorities in Bai Chay are developing digital tools to make travel information more accessible.
The ward has launched a smart tourism website and mobile app providing information on local attractions, tourism products and services, allowing visitors to explore their options before and during their stay.
In order to improve connectivity, authorities have also installed six free Wi-Fi hotspots and added three mobile network stations, making it easier for tourists to access online information and use digital services.
The initiative reflects Quang Ninh's efforts to modernize its tourism industry, improve service quality and offer visitors a more convenient travel experience.
